I found today by calling Comcast, that they can’t add a third-party phone line to an existing VoIP (Comcast phone) account. Say you move in with a roommate, and they already have Comcast’s ‘triple-play’. They have a phone number attached to that account. You move in. You ask to move your Comcast (or any other) phone number to that account.

Can’t do it. Nope. Sorry.

Have a nice day, Comcast. Perhaps Vonage or another telco will get the business. Fools.

This comes after three truck rolls to get the initial service running satisfactorily. And it doesn’t count the other three truck rolls necessary to get the Lab’s service running. Truly mind-boggling.